A Data-Driven AI Company for Hospitality

What is AI Waiter Agent

AI Waiter Agent is Mesatech Systems’ proprietary AI-driven solution, designed to collect, analyze, and leverage restaurant data to optimize operations, increase revenue, and enhance customer engagement.

At its core, Mesatech Systems is a DATA company. AI Waiter Agent legally gathers real-time customer insights from multiple sources, including:

✅ Online reservations and walk-in traffic
✅ Interactive Restaurant Technology (IRT) use

✅ Orders from any touchscreen device

✅ Payments and transaction history
✅ Entertainment usage at the table
✅ External data sources (weather, events, and traffic)

This vast dataset powers AI-driven recommendations, predictive analytics, and business intelligence for restaurant owners, managers, and partners.

How AI Waiter Agent Works

AI Waiter Agent is an AI agent that continuously interacts with customers throughout their dining experience. It:
🔹 Recommends food and beverages based on customer preferences, past orders, and external factors.
🔹 Processes orders seamlessly through IRT or Tablet without requiring staff intervention.
🔹 Enhances engagement through interactive entertainment, promotions, and gamification.
🔹 Optimizes revenue by increasing upselling opportunities and reducing operational inefficiencies.

Data as a Competitive Advantage

Mesatech Systems structures its data insights into three key silos, delivering value at multiple levels:

1️⃣ Customer-Facing AI Agent at the IRT Table or ANY touchscreen

AI Waiter Agent engages directly with customers, providing:
✅ Personalized recommendations tailored to their dining history.
✅ Seamless ordering & payments without waiting for staff.
✅ Entertainment & engagement features for an interactive experience.

2️⃣ Advanced Analytics for Restaurant Management (Powered by Power BI)

Restaurant owners and managers receive real-time, data-driven insights to:
✅ Optimize menu offerings and inventory management
✅ Improve staffing efficiency based on peak demand
✅ Identify customer behavior trends to drive targeted promotions.

3️⃣ Market Intelligence for Third-Party Stakeholders

Mesatech provides anonymized reports that help suppliers, advertisers, and food industry stakeholders understand:
✅ Consumer preferences and behavioral trends
✅ Demand forecasting for optimized supply chains
✅ Geo-based insights linking customer choices to external factors (weather, events, traffic)

Proven Success with Interactive Restaurant Technology (IRT)

🔹 15+ Years of Market Trust – IRT is a globally recognized restaurant technology for Smart Tables.
🔹 12,000+ Units Worldwide – AI Waiter Agent leverages a solid, existing infrastructure.
🔹 Seamless & Affordable Integration – AI Waiter Agent enhances IRT for as little as €1 per table/day.

Rather than replacing IRT, Mesatech’s AI Waiter Agent enhances its capabilities, unlocking higher efficiency and profitability for restaurants.

Strategic Partnerships & Certifications

Technology & Innovation Partners

Mesatech Systems collaborates with leading technology firms, gaining access to AI tools and cloud infrastructure to drive innovation in the hospitality industry:

✅ Microsoft for Startups – Cloud resources, AI-powered analytics, and business scaling support.
✅ Google for Startups – Cutting-edge AI solutions and cloud computing integration.
✅ Andalucía Open Future & Impact Hub Málaga – Strategic mentorship, networking, and startup acceleration.

Official Certification

Mesatech Systems is an ENISA-certified startup, officially recognized under Spain’s Law 28/2022 as an innovative company. This certification enhances our credibility and provides benefits for investors, employees, and strategic growth.

Why Mesatech Systems?

✅ Data-Driven Decision Making – AI-powered analytics that boost restaurant efficiency and profitability.
✅ Enhanced Customer Interaction – AI Waiter Agent engages guests throughout their visit, maximizing upselling opportunities.
✅ Optimized Resource Management – Accurate demand forecasting, waste reduction, and cost efficiency.
✅ Competitive Market Positioning – A unique blend of in-house AI technology and third-party data, giving Mesatech an unmatched edge in the industry.

Proven results, a 12-18 month ROI with IRT, and a total return of 5X, Mesatech Systems is leading the future of AI-powered hospitality.

Transform Your Restaurant with AI Waiter Agent & Mesatech’s Data Intelligence

Join the future of AI-driven dining innovation. Unlock real-time customer insights, enhance efficiency, and increase revenue effortlessly with Mesatech Systems.

🚀 Let’s revolutionize hospitality together! 🚀

Meet US in Málaga

Mesatech Systems S.L.

La Farola –
Andalucía Open Future
Calle Concejal Muñoz Cerván 3
29004 Málaga, España

Mesatech Systems S.L. es forma parte de Telefónica Open Future, Microsoft for Startups Founders Hub, Google for Startups y Impact Hub Málaga.

NIF: B75256230 – Sede fiscal en España: Estepona, Málaga.